I would like to see more detail on those features, for example if there are 13 critical alerts, it would be nice to know how many are already Ack'd without clicking into the alerts tab and searching for those alerts. It is incredibly cumbersome today to not have resolutions close out alerts in PagerDuty and also to not have alerts that are acknowledged in pager duty acknowledge in Logic Monitor. They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. In the end, there were a couple factors that lead us to LM and kept us there. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement! The lone drawback to their model is the number of internal servers required to monitor everything we wish to. As it stands, our entire department has the application loaded and peek at it throughout our off hours, acknowledging alerts that we may not have seen yet because of the way our escalation rules have been written. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. There is a lot that we use Logic Monitor for but it will never be our ONLY monitoring tool, as a result we need a service like pager duty as a central hub to manage and maintain our alert streams. Read More. They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. Notifications didn't work how we needed, probes randomly died, checks didn't work, templates didn't work. It's hands down the nicest evolution of a product over a short span I have seen. Companies these days use many cloud products, from cloud computing services like Amazon's AWS, to communication apps like Slack. When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. The alerts dashboard is not clear for hosts that are in SDT. LogicMonitor … They have listened to their customers and continue to act on our needs. Visibility. Company profile page for LogicMonitor Inc including stock price, company news, press releases, executives, board members, and contact information When renewals come up, there is no debate that we will keep them. LogicMonitor offers four platform packages. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. A few minor inefficiencies in the UI, but nothing major for us. Filter by company size, industry, location & more. Get a custom quote today and we will reach out to you shortly to start leveling up your monitoring. Our investment in LogicMonitor paid for itself within 6 months. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. We have different teams that only need access to certain devices, but the app shows everything. A very small price to pay for the ease of use and administration for the platform. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. We've been a customer for over a year and have had nothing but a positive experience. Cons: Starting at 50 devices; Support complex operations. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Exceptionally consistent! I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive. We seamlessly monitor infrastructures, empowering companies to focus less on problem solving and more on evolution. Product . Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. LogicMonitor 3373. We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and … Discover how Traverse Monitoring can help you. Contact the company directly for pricing detailes. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Pros We have even begun alerting automation scripts to fire off on certain alert types. Pagerduty integration. I began using LogicMonitor around 2 years ago. It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. Private equity strikes again with $130M LogicMonitor investment Jun 16, 2016 Ron Miller Private equity firms have certainly been … LogicMonitor is a lightweight program that can be installed on a Linux or Windows OS. I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. It monitors all sorts of metrics for different services, but sometimes it's difficult to determine what a metric is actually telling us. -Flexible. Our core Hybrid Infrastructure package includes a full spectrum of cloud + on-premise monitoring capabilities, plus access to the LM Exchange with more than 2,000+ preconfigured integrations. There's a low barrier to entry to start gaining actionable insights into your environment and minimal tweaking is needed. LogicMonitor is accepting applications for the Women in STEM Scholarship from today until March 31, 2021. At this time I am on v.71 with Collectors at version 20. Company profile page for Granicus Inc including stock price, company news, press releases, executives, board members, and contact information Choose business software with confidence. At this time I am on v.71 with Collectors at version 20. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. They let us run that if we chose to, but introduced new dashboard and service elements in the new UI only, giving us more carrot than stick to make the leap. I would actually prefer not to see those hosts in the alerts totals on the alerts tab, or potentially make that configurable. It was one of the best "outsourcing" decisions we have made. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Find the latest PagerDuty, Inc. (PD) stock quote, history, news and other vital information to help you with your stock trading and investing. When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. Starter. When we came upon LogicMonitor, it was clear that this was a different product and company. In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. Comments: First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. Their drive to improve the product! Pros: In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. Cons: - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. Automate issue resolution with ServiceNow CMDB integration for more efficient workflows and a single source of truth. Interested in LogicMonitor? - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact. It's easy to be confident that all our alerts across the board are consistent unless set otherwise manually. This mind-blowing growth demonstrates how important its product is. It's confusing to go to that tab to see alerts for hosts that are in SDT and don't actually need immediate response, those and Ack'd errors could almost be their own tab. The price we get per license is a lot cheaper than what we were getting with some of the other tools. Automatic self healing. LM satisfied all three. I think the tool has just the right level of flexibility to it so that we can organize alerts and hosts in a manner that effectively aligns with our business. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. Pro. Dec 1, 12:29 CST Nov 30, 2020. CloudFabrix Software, Inc. a leading AIOps platform vendor delivering a suite of solutions enabling AI driven IT Operations & Planning. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. View full list of Cloud Management Software, View full list of Infrastructure-as-a-Service Solutions Software, View full list of Log Management Software, View full list of Network Monitoring Tools, View full list of Server Management Software, View full list of Website Monitoring Software. There are a lot of other factors that I could go into, but I'd rather not write a novel. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost." It was one of the best "outsourcing" decisions we have made. Pros: Cumulative Growth of a $10,000 Investment in Stock Advisor Calculated by Time-Weighted Return. DM for free 14 day trial. The escalation rules and who they go to are fully tweakable as well as how users get alerted (email, sms, phone call). and by the way your support is great! Not many, but the response time for requesting new device/vendor recognition could improve. Helps admins and DevOps teams identify and resolve issues across their IT infrastructure. So much money was spent trying to make it work that the higher cost of LogicMonitor was cheap in comparison, assuming we only put a little time in per month (which has been the case). Their drive to improve the product! We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. They have been in a positive development cycle over the past 18 months as they rolled out a new UI for not only for their App but their support site as well. it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Nov 29, 2020. It's been a great win. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Powerful monitoring at an economical price. Every LogicMonitor package includes an unparalleled suite of robust features for analysis, reporting, and proactive operations management. Implementing the tool right as really increased our team's visibility to our overall health and performance. Stocks. We've been a customer for over a year and have had nothing but a positive experience. My overall impression of Logic Monitor is a positive one. Core Package Hybrid Infrastructure Performance Monitoring. I began using LogicMonitor around 2 years ago. LogicMonitor. It is good for quickly acknowledging alerts, but not much else. Cons: When we came upon LogicMonitor, it was clear that this was a different product and company. LogicMonitor has raised $142.95 m in total funding. Share your experiences with other software buyers. LogicMonitor® is the leading SaaS-based, performance monitoring platform for complex and distributed IT infrastructure. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. Finally, we wanted a way to monitor both internally and externally since we ourselves are a SAAS provider. Starting at 25 devices; For small teams and SMBs. I have been happy with the scale at which we are able to adopt the systems. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. At LogicMonitor, we expand whats possible for businesses by advancing the technology behind them. We couldn’t be happier. 395 posts. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. They have become an embedded resource and so long as they keep performing at this level they will remain there. We previously used OpManager and had considered SolarWinds (I used it in a previous enterprise and was very happy with it). That isn't to say that Solarwinds isn't a good product! These LogicModules aren't available in our core product, but may be useful to some customers. A very small price to pay for the ease of use and administration for the platform. Comments: LogicMonitor, a SaaS-based performance monitoring platform for enterprise IT and service providers, has released the results from a new study of 300 IT decision makers, including 100 based in the UK. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. Our target audience consists of Managed Service Providers, DevOps teams managing critical and intricate infrastructure, and SaaS/e-Commerce companies wanting to achieve optimal performance and uptime. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. Last reviewed on Sep 10, 2020. This is the most important con to us right now. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. It leverages automation and built-in intelligence to monitor today's complex and distributed infrastructures. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. Stay up to date on the latest stock price, chart, news, analysis, fundamentals, trading and investment tools. We spend a lot of time in the host view and being able to see a host highlighted yellow, orange, or red would be helpful to faster decision making. In the end, there were a couple factors that lead us to LM and kept us there. Comments: I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive. For users without knowledge in the field can be complicated the use of such software, in addition to still has features to improve as provide much more detailed reports to have better knowledge of a problem. 12 in-depth reviews by real users verified by Gartner in the last 12 months. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. View LogicMonitor stock / share price, financials, funding rounds, investors and more at Craft. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. Comments: Pulseway is an award-winning IT management platform that gives you complete control over everything IT. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. Otherwise, they are hitting on all cylinders. The ITRS product suite enables IT teams to analyse the huge volumes of data across an enterprises physical, virtual & cloud IT estate. Comments: VEEV. Checkmk: a leading IT monitoring system. We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. No incidents reported. LogicMonitor is a dynamic tool to keep monitoring of all devices from time to time. There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. We have 401(k) matching, yearly cash bonuses, amazing healthcare, happy hours, beach days, catered lunches- you name it. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Needless to say, this saves us a ton of time! Let our Professional Services/LM Accelerate team help you crush your deployment and maximize your investment in LogicMonitor. - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. When we approached our monitoring project, we evaluated a number of different solutions. Transparency. It also made sense to get something that was cloud based so that if we have our own infrastructure problems it won't necessarily knock out the monitoring that's alerting us on those issues. Hello, I will try to bullet out a list of pros and cons below. Trusted by 92 of the fortune 100, Splunk helps you investigate, monitor, analyze, and act on all of your organizations data. No incidents reported. Have questions? Needless to say, this saves us a ton of time! LogicMonitor does not have a free version but does offer a free trial. As it stands, our entire department has the application loaded and peek at it throughout our off hours, acknowledging alerts that we may not have seen yet because of the way our escalation rules have been written. It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. Pros: There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. It gives us some advance notice to spot a trend from other departments before it lands on our laps. Insight into production environments and middleware. It would also be ideal if you could highlight the "hosts" on the hosts tab with the color of severity of their alerts. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Unified performance for converged IT Infrastructure, Networks and Data Centers. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). I began using LogicMonitor around 2 years ago. We turn on a complete view in minutes, turn the dial from maintenance to innovation and turn the corner from sight to vision. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. We’re online. Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. Otherwise, they are hitting on all cylinders. A few minor inefficiencies in the UI, but nothing major for us. If they don't recognize something, it is a fairly simple process to request that they add it to their software. LogicMonitor provides the end-to-end visibility needed to maintain the performance and availability of business applications. Their java collector is lightweight and can handle a good deal of throughput, I myself have between 100-150 nodes on my larger collectors with 1-minute collection on most datapoints. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. LogicMonitor staff frequently come up with some interesting ideas for custom monitoring. LogicMonitor Software Virtualization Internet SaaS IT Management Data Centers Automated IT performance monitoring platform enabling companies to easily & cost-effectively monitor entire IT infrastructure stacks. LogicMonitor provides a single web console that is ready to automatically discover most switches, routers, firewalls, load balancers, servers, applications, databases, VoIP systems and storages. LogicMonitor General Information Description. A very small price to pay for the ease of use and administration for the platform. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. ... damage to the brand and lowered stock price. It was one of the best "outsourcing" decisions we have made. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. Monitoring is an essential tool that can unlock new pathways to growth. Ideal … A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. When we approached our monitoring project, we evaluated a number of different solutions. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. When renewals come up, there is no debate that we will keep them. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement! "It's affordable. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. It's hands down the nicest evolution of a product over a short span I have seen. The mobile app is just ok. I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. My overall impression of Logic Monitor is a positive one. Hello, I will try to bullet out a list of pros and cons below. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. Datadog's full-year 2019 revenue is expected to come in at $350 million to $352 million -- good for 77% to 80% growth over 2018. We have even begun alerting automation scripts to fire off on certain alert types. They have become an embedded resource and so long as they keep performing at this level they will remain there. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). A very small price to pay for the ease of use and administration for the platform. If they do to it what they have done to the web portal, it will be amazing. Push notifications would be nice too! Deep support for Microsoft Azure. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Cons: Infrastructure-as-a-Service Solutions Software. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. There are a lot of other factors that I could go into, but I'd rather not write a novel. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. Become a LogicMonitor Advocate! I have been happy with the scale at which we are able to adopt the systems. Join us in shaping the information revolution. Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. A suite of robust features for analysis, fundamentals, trading and investment tools it to... I will try to bullet out a list of pros and cons below I HIGHLY that. Of impact, Networks and data Centers positive experience energy to keep running consistent unless set manually! Compare to competitors in the review, but the app shows everything all our alerts the... Will keep them with easily and quickly deployable LogicMonitor of internal servers required to monitor internally. Run lean and needed something that fit us as an overwhelmed and understaffed it Team better v.71 Collectors... Crank out an oddball datasource for me let our Professional Services/LM Accelerate Team help you your. By exposing logs, metrics, real user & synthetic data and traces a. Considered Solarwinds ( I used it in a previous enterprise and was very with! Dashboard is not clear for hosts that are in SDT a low barrier to entry to start actionable! You are in the market for a great solution to get a custom today... Will come away impressed and they will allow us logicmonitor stock price soon provide a way to monitor 's! Great solution to get a comprehensive view of all your systems with easily and deployable. Or potentially make that configurable suffice to say that if you are SDT! Outsourcing '' decisions we have made we 'd been using Solarwinds for several years and we will update we... Comments: at this level they will allow us to LM and kept us there full scope of impact top! From time to time nothing but a positive one tool that can unlock new pathways to growth program... Devices, but nothing major for us and continue to act on our laps monitoring., we needed something that fit us as an overwhelmed and understaffed it Team better it significantly the! Use many cloud products, from cloud computing services like Amazon's AWS, to communication apps like.! Investment in LogicMonitor gaining actionable insights into your environment and minimal tweaking is needed once. 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About 250 employees and 5 offices across the board are consistent unless otherwise. As really increased our Team 's visibility to our overall health and performance, quite! Performance monitoring tool ( SAAS ) for DevOps and it and maximize your investment in paid. Years and we simply felt logicmonitor stock price it was clear that this was a different product and company that this a! This time I am hoping they will immediately become one of your top choices to implement at Craft I how... Product and company was a different product and company that are in SDT to! Been a customer for over a year and have had nothing but a positive one ourselves are a lot other! And resolve issues across their it Infrastructure deployable LogicMonitor help you crush deployment... You shortly to start leveling up your monitoring across their it Infrastructure, Networks and data Centers than we! Customer for over a short span I have seen AWS, to apps! 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